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Welcome to Customer Support The Philippines

This page is your go-to hub for product manuals, datasheets, software downloads, FAQs, and a variety of other handy resources to guide you!

Frequently Asked Questions

Step 1: Verify Reminder Settings in the App

Follow the provided instructions to set up reminder notifications in the Viso app.

Step 2: Check Notification Settings on Your Smartphone

If reminders are enabled but you’re still not receiving notifications, ensure that Viso is allowed to send notifications in your smartphone settings.

  • For iOS: Open “Settings,” tap “Notifications,” select “Viso,” and confirm that notifications are enabled.

Step 3: Adjust Settings for App Launch on Your Smartphone

On certain Android devices, you may need to enable automatic app launching for Viso. By default, this setting may be disabled, preventing notifications from being sent.

  • Look for this option in either the app’s specific settings or your phone’s battery management settings.
  • Refer to your device manufacturer’s instructions to enable automatic app launch.

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